The vitals use rPPG (remote photoplethysmography). During a 30-second facial video, the camera picks up tiny colour changes in the skin caused by blood flow with every heartbeat, invisible to the eye but detectable frame-by-frame. From that pattern the system derives heart rate, heart rate variability (HRV), respiratory rate, and an estimated blood pressure.
For a good vitals reading, the customer needs to:
- stay still and look straight ahead
- avoid talking during the 30 seconds
- remove any facial covering, glasses glare, or heavy make-up where possible, including sun screen
- be in even, adequate lighting
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